Privacy Policy

clawmark.io respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use the Clawmark desktop application, our website, or our cloud sync service. By using any of our services, you consent to the practices described in this policy.

Effective Date: 2026-02-28

Last Updated: 2026-02-28

1. Introduction

Clawmark is a local-first desktop task management application. By default, all your data stays on your device and is never sent to our servers. If you choose to subscribe to our cloud sync service, your task data is transmitted to and stored on our servers to enable multi-device synchronization. This Privacy Policy explains how we handle data in each scenario.

2. Information We Collect

2.1. Desktop Application (No Account)

If you use Clawmark without signing up for cloud sync, we do not collect any personal data. All your tasks, workspaces, and settings remain stored locally on your device. The desktop application does not phone home, track usage, or send analytics.

2.2. Website Visitors

When you visit the clawmark.io website, we collect minimal analytics data using a privacy-focused, cookie-free analytics service. This includes:

  • Page views and referring URLs — to understand how visitors find our website.
  • Browser type and operating system — to ensure compatibility.
  • Country-level location — derived from IP address, which is not stored.

No personally identifiable information is collected from website visitors who do not create an account.

2.3. Cloud Sync Subscribers

If you create an account and subscribe to our cloud sync service, we collect:

  • Account information: Name and email address — provided during registration via our authentication provider.
  • Task data: Your tasks, workspaces, and related content — transmitted and stored on our servers to enable synchronization across your devices.
  • Payment information: Billing details are processed by our payment provider (Creem). We store a customer identifier to link your subscription to your account, but we do not store your credit card details.
  • Device information: Basic device identifiers used to manage sync connections.

3. How We Use Your Information

3.1. Providing the Cloud Sync Service

Your task data is stored on our servers solely to provide synchronization across your devices. We do not analyze, mine, or use your task content for any other purpose.

3.2. Account Management

Your email address is used to manage your account, communicate important service updates, and process subscription billing.

3.3. Website Analytics

Anonymized website analytics help us understand how visitors find and use our website so we can improve it.

3.4. Communication

We may send you emails related to your account, subscription status, or important service changes. We will not send marketing emails without your explicit consent.

4. Data Security Measures

The security of your data is a top priority. We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit, access controls, and secure infrastructure provided by our hosting partners.

Cloud sync data is stored in the EU region (eu-west-1) to comply with European data protection standards.

5. Third-Party Services

We use the following third-party services to operate our platform. We do not sell, trade, or transfer your personal information to third parties for marketing purposes. Data shared with these providers is limited to what is necessary for their function:

  • WorkOS — authentication and account management.
  • Convex — backend database and cloud sync infrastructure (EU region).
  • Creem — payment processing for subscriptions.

All third-party services we use are GDPR-compliant. For details, see our GDPR page.

6. Cookies and Tracking Technologies

The clawmark.io website uses minimal cookies required for authentication when you are signed in. We use a cookie-free analytics service for website statistics. We do not use advertising cookies or third-party tracking.

The Clawmark desktop application does not use cookies or tracking technologies.

7. Data Retention

  • Cloud sync data is retained for as long as your subscription is active. After your subscription expires or is canceled, your data is retained for a grace period (see our Terms of Use) before being permanently deleted.
  • Account information is retained until you request account deletion.
  • Website analytics data is anonymized and does not contain personal information.

8. Your Rights

8.1. Access

You have the right to access the personal information we hold about you. Contact us for a copy of your data.

8.2. Correction

If you believe the personal information we hold about you is inaccurate or incomplete, you can request corrections.

8.3. Deletion

You can request the deletion of your account and all associated data. Upon request, we will delete your account, task data, and personal information from our servers.

8.4. Data Portability

Your task data is stored locally on your devices at all times. You always have full access to your data regardless of your subscription status.

8.5. Objection

You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

9. Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for legal reasons. Significant changes will be communicated by posting the revised Privacy Policy on our website.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please use the contact form.